Pickup Instructions

Pickup Instructions and Transportation Requirements

Thank you for your order with Texas Glass Door. We would like to provide the following detailed instructions to ensure a smooth and safe pickup process.

Order Availability

All orders will be prepared and made available for collection at our warehouse facility. Please contact us in advance if you would like to request such services, and we will provide a quotation accordingly.

If you choose not to use delivery service, you are fully responsible for picking up the goods at our warehouse.

Pickup Location

3871 County Road 424, Anna, TX 75409, United States

Phone: 469-570-2998

Pickup Requirements and Recommendations

To ensure your pickup is handled efficiently and safely, please carefully review the following requirements:

Advance Scheduling

It is mandatory to contact our team 72 hours before arriving to pick up your order. This allows us to organize your products, confirm availability, and minimize wait times upon your arrival.

You can reach our warehouse team at the phone number provided to schedule your pickup.

Product Weight and Handling

Please be aware that our steel doors are extremely heavy.

The lightest door set weighs approximately 400 lbs, and larger door sets, such as double doors, may exceed 800 lbs, often divided into multiple crates or packages.

It is essential to have a suitable vehicle capable of safely transporting both the weight and dimensions of your order. This includes considering trailer capacity, truck bed dimensions, and legal transportation requirements.

Securing Materials

Customers must bring all necessary materials to properly secure and protect the product during transportation.

Recommended materials include:

Heavy-duty straps or tie-downs

 

Padding or blankets to prevent damage

 

Corner protectors, foam sheets, or other cushioning as needed

Inspection Prior to Pickup

We recommend inspecting your order at the warehouse before loading to ensure all items are correct and in good condition.

Once the order has been collected and leaves our facility, Texas Glass Door is no longer responsible for any damage or loss that may occur during transportation.

Important Reminders

Improper preparation or failure to bring the necessary manpower and equipment may result in delays or the inability to load your order.

Texas Glass Door reserves the right to refuse release of the product if proper safety precautions are not in place at the time of pickup.

Questions or Support

For further clarification or assistance with scheduling, please contact our team at 469-570-2998 before your visit